Effective Date: January 01, 2025
CEM Global (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, cemglobal.com, and interact with our services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
We may collect personal and non-personal information through your interactions with our website and services. This information includes:
- Personal Information: Name, email address, phone number, job title, company name, and other contact details when you submit forms, subscribe to newsletters, or inquire about services.
- Non-Personal Information: IP address, browser type, device type, operating system, referring URLs, pages visited, and browsing behavior for analytics purposes.
2. How We Use Your Information
We use your personal information to:
- Provide services and respond to inquiries.
- Improve and personalize your experience on our website.
- Send promotional content, updates, and newsletters (with your consent).
- Process transactions, billing, and support requests.
- Communicate with you about your account or services.
- Comply with legal obligations and enforce our terms and conditions.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners for the following reasons:
- Service Providers: We may share information with third-party service providers who assist with our business operations, such as payment processing, email marketing, or data analytics. These partners are required to use your information only for the purposes of providing the services and to maintain the confidentiality of your data.
- Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
4. Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to request the deletion of your personal data, please contact us at privacy@cemglobal.com.
5. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies (such as pixels and web beacons) to collect information about your browsing activities. This helps us:
- Provide a more personalized experience.
- Analyze website traffic and improve functionality.
- Serve targeted ads based on your interests.
You can control the use of cookies through your browser settings. Please note that disabling cookies may affect your experience on our site.
6. Security of Your Information
We take reasonable precautions to protect the security of your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.
7. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal data, subject to certain exceptions.
- Opt-Out of Marketing: You can opt out of receiving marketing communications by following the unsubscribe instructions in emails or contacting us directly.
To exercise your rights, please contact us at privacy@cemglobal.com.
8. Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or the content of such third-party sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or the way we handle your personal information. We will post any changes on this page and update the “Effective Date” at the top of the policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:CEM Global
Email: privacy@cemglobal.com
Phone: +1 (305) 392-2200
Address: Coral Gables, FL, 33134 USA